Terms of service

Terms of service

Standard Terms and Conditions

  • Payment Remarks

    Payment shall be settled within 45 days upon completion of service. Any non-payment or late payment in connection with this quotation shall entitle MAKERLINK to charge the Client an overdue10% administration fee.

  • Reschedule Policy

    10% of the total confirmed quotation amount will be charged if the reschedule is made after the quotation was signed.20% of the total confirmed quotation amount will be charged if the reschedule is made 14 days before the actual event date.50% of the total confirmed quotation amount will be charged if the reschedule is made 72 hours prior to the actual event time. The event should be rescheduled within 3 months counting from the original date.

  • Cancellation Policy

    30% of the total confirmed quotation amount will be charged if the cancellation is made after the quotation was signed.50% of the total confirmed quotation amount will be charged if the cancellation is made 14 days before the actual event date.100% of the total confirmed quotation amount will be charged if the Client cancel the event 72 hours prior to the actual event time.

  • Related Policies

    Equipment, shipping fee and additional cost (If any) Equipment rental fee, shipping fee and related additional cost are not refundable once the Client confirmed the quotation.

  • Change of service content

    Any extra costs arise for changed service content, venue, and number of participants should be bear by the Client.

  • Insurance Policy

    Relevant insurance is not included in this contract. Further arrangement could be made if requested.

  • Special Conditions

  • Adverse Weather Arrangement
  • If the Client reschedules the event due to adverse weather, reschedule charge will be waived. However, if the Client cancel the event due to weather factor (such a rainy day, tropical typhoon, and rainstorm) and notify Makerlink 24 hours before the actual event time, 30% of the total confirmed quotation amount will be charged, otherwise MAKERLINK is entitled to charge the full amount.

  • Force Majeure Arrangement
  • If the Client reschedules the event due to force majeure such as pandemic outbreak, government policy, or social anomaly, reschedule charge will be waived. If the Client cancels the event due to force majeure, 30% of the total confirmed quotation amount will be charged.